The offer and sale of bags and accessories on the website www.savemybag.it are governed by the following General Conditions of Sale. Products purchased on the website www.savemybag.it are produced, sold, and marked with trademarks owned by BIGFOOT Srl, with registered office in Castel Bolognese (RA), Via Emilia Levante 233, registered in the Ravenna Company Register under No. 181951, VAT No. 02218400394, Share Capital Euro 90,000.00 fully paid (hereinafter "BIGFOOT" or the "Seller" or "we").

1. CONCLUSION OF THE SALES CONTRACT

These General Terms and Conditions of Sale are an integral and essential part of the sales contract with the customer. The customer's electronic submission of an order implies full knowledge of these General Terms and Conditions of Sale and their full acceptance. If the customer does not agree with one or more terms contained in these General Terms and Conditions of Sale, he or she is requested to refrain from making purchases on www.savemybag.it (the "Site").
- To proceed with the purchase of one or more products on the Site, the customer must first register on the Site, providing BIGFOOT, in compliance with the applicable provisions on the protection of personal data, all the data necessary to allow the latter to execute the orders placed.
- To conclude the purchase contract with BIGFOOT, the customer must send BIGFOOT their order following the procedure indicated on the Site. Sending the order electronically creates the customer's obligation to pay the price indicated therein.
- When the customer places an order, they will receive an email from BIGFOOT confirming receipt of the order and a summary of the order. However, this email does not constitute automatic acceptance of the order.
- BIGFOOT reserves the right to refuse orders from customers with whom it is in dispute regarding the payment of a previous order.

2. SELLING PRICES

- All product prices displayed and indicated on the Site include VAT and any other taxes that may be applicable in relation to the sale.
- The cost of shipping and handling, if applicable, will be clearly indicated and displayed before completing the order.
Product prices may be subject to change. The customer is responsible for verifying the final sale price before placing the order. Any obvious material error in the price shown on the Site compared to the commonly known price of the selected product will result in BIGFOOT's right not to confirm shipment and to immediately refund the purchase price paid by the customer, without the customer being able to raise any objections.

3. DELIVERY METHODS

- BIGFOOT will do its best to process orders placed within 7 working days and in any case no later than 30 days from the day following the day on which the customer placed the order.
- The customer is required to verify, upon receipt, that the product delivered to them conforms to the order placed. Only after this verification, and obviously without prejudice to the right of withdrawal provided for in the following point 7, does the customer authorize BIGFOOT to communicate personal information (residence, telephone number) to the couriers and/or shipping agents used to deliver the purchased goods in order to allow the necessary procedures for their delivery.

4. PAYMENT METHODS

- To pay the price of the products and the related shipping and delivery costs, if applicable, the customer can follow one of the methods indicated on the order form.
- For payments by credit card, the payment process will be conducted via a secure connection directly linked to the banking institution that owns and manages the online payment service, which BIGFOOT cannot access. Specifically, financial information (for example, the credit/debit card number or expiration date) will be forwarded, via encrypted protocol, to the providers of the relevant remote electronic payment services, without third parties having any access to it. Furthermore, this information will never be used and/or stored in any format (including electronic) by BIGFOOT. The order amount will be charged the day after the order is placed, subject, of course, to the customer's right to a refund in the event of default by the Seller or failure to execute the contract for any reason.
- The customer is solely responsible for the data entered and therefore guarantees to use only credit cards that are legitimately available to him.
- The customer can pay by bank transfer; the order remains pending until the payment is credited by our bank. Shipping begins on the date the payment is credited.

5. RESPONSIBILITY

- BIGFOOT assumes no responsibility for disruptions attributable to force majeure, such as, for example, accidents, explosions, fires, strikes and/or lockouts, earthquakes, floods, and other similar events that prevent, in whole or in part, the execution of the contract within the agreed timeframe.
- BIGFOOT will not be liable to any party or third party for damages, losses, and costs incurred as a result of failure to perform the contract for the reasons mentioned above. The customer is only entitled to a refund of the price paid.
Likewise, BIGFOOT is not responsible for any fraudulent or illicit use by third parties of credit cards, checks, or other means of payment when paying for purchased products. At no point during the purchase process is BIGFOOT able to access the customer's credit card number, which, through a secure connection, is transmitted directly to the banking service provider.
The essential product characteristics are presented on the Site within each product page. The images and colors of the products offered for sale may, however, differ from the actual colors due to the Internet browser and monitor used.

6. CUSTOMER OBLIGATIONS

- Minors are strictly prohibited from placing an order on the Site.
- The data entered during the purchase process must be your own real personal data and not that of third parties or invented data. BIGFOOT reserves the right to take legal action against any violation or abuse, in the interest and protection of all consumers.
- The customer indemnifies BIGFOOT from any liability arising from the issuance of incorrect tax documents due to errors in the data provided by the customer, being the customer himself solely responsible for their correct entry.

7. RIGHT OF WITHDRAWAL AND REFUNDS

- The customer may exercise the right of withdrawal and return the product received, without penalty and without specifying the reason, in compliance with the terms and conditions set out below.
- The customer can make the return request by sending an email to info@savemybag.it - ​​within fourteen (14) days of receiving the products.
Products must be returned intact, unwashed, and undamaged, with the barcode tags and any other seals attached. Products returned incomplete, ruined, damaged, deteriorated, or soiled will not be refunded. Products with tampered and/or removed warranty seals cannot be returned or refunded.
- The products to be returned must be delivered to the carrier within fourteen (14) days, starting from when the customer communicated to the Seller his decision to withdraw from the contract.
- The costs of returning the Products will be borne by the customer, including liability in the event of loss or damage to the products.
- After the products have been returned, the Seller will carry out the necessary checks regarding their conformity to the conditions and terms indicated in this paragraph.
If the right of withdrawal is exercised according to the methods and terms indicated in this paragraph, BIGFOOT will refund the customer any sums already paid for the purchase of the products. The Seller generally correctly processes the refund using the same payment method used by the customer to purchase the returned products, even if a virtual and/or disposable credit card was used. For legal reasons, the Seller cannot process a refund to a credit card other than the one used for the purchase, except in the case where the credit card has expired in the meantime: in this case, the customer can send an email to info@savemybag.it to agree on the most appropriate refund method.
- Whatever the payment method used by the customer, the refund is activated by the Seller as soon as possible and in any case within fourteen (14) days from the date on which the Seller became aware of the exercise of the right of withdrawal, after verifying the correct execution of the same and checking the returned products.

8. APPLICABLE LAW AND JURISDICTION

Any dispute relating to the application, execution, interpretation, and violation of purchase contracts stipulated through the website www.savemybag.it is subject to Italian law; these general conditions refer, except where expressly provided for therein, to the provisions of the Civil Code and Legislative Decree 205/06 (the "Consumer Code"). The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.
- Any dispute between the parties regarding this contract will be subject to the exclusive jurisdiction of the Court of Ravenna.
- In the event of disputes between the Seller and the customer arising from the General Conditions of Sale, we inform you that the European Commission provides a platform for the alternative extrajudicial resolution of disputes, accessible on the website http://ec.europa.eu/odr.

9. CHANGES AND UPDATES

BIGFOOT reserves the right to modify the Site, its policies, and these Terms and Conditions of Sale at any time to offer new products or services, or to comply with legal or regulatory requirements. Customers who access the Site and place an order will be bound by the policies and terms of the Terms and Conditions of Sale in effect at the time the order is placed, unless any changes are retroactive under applicable law (in which case, they may also apply to orders previously placed by the customer). If any provision of these Terms and Conditions is held to be invalid, void, or for any reason unenforceable, such provision will not affect the validity and enforceability of any other provisions.